Scope

Policy Coverage

What this privacy policy applies to

This privacy policy applies to information, including personal information, collected about you by Tenere, its web sites, its software available from those websites, and its affiliates.

Information Collection

Types of Information

PII and non-PII collection practices

We collect non-personally identifiable information (non-PII) and personally-identifying information (PII) from our customers and visitors to our websites and from users of our downloadable applications.

We only collect PII when a customer explicitly chooses to provide it, as when registering with Tenere and emailing Tenere through our online contact form.

Important

If we combine non-personally identifiable information with personally-identifiable information, we will treat the combined information as Personal Information (PII) under this Privacy Policy.

Collection and Use of Personal Information (PII)

How We Collect PII

Registration, contact forms, and user accounts

We collect and store Personal Information when you register to become a Tenere user, ask a question, complete a form, or send us an email. We use your personal information to provide you with a customized web profile, validate your identity, improve our products, notify you of important updates, respond to your requests, and to fulfill legal and regulatory obligations.

Privacy Protection

Your PII information will not be supplemented from any other source. None of your personal information is ever shared with any third party without your permission.

Specific Collection Methods

Contact forms, registration, Facebook Connect

Contact Us form When you use the on tenereteam.com, we collect your email and browser information in order to answer your question appropriately. We do not store this information and only use it to respond to your question or provide you with technical support.

Registration During the registration process, you have the option to register with Facebook or to create your own profile. Registration is essential so the user can track their contributions and ensures revenue generated by each user is distributed to the charities they support.

Facebook Connect You can log in to our site using the Facebook Connect sign-in service. This service will authenticate your identity and give you the option to communicate with us about the Tenere application and post information about your activities on this web site to your profile page to share with others on your network.

Invite Friends Functionality We use Facebook, Twitter, LinkedIn, AddThis, and ShareThis to provide 'Invite a Friend' services. These services will authenticate your identity and give you the opportunity to invite your friends and contacts to use Tenere.

Age Restrictions

COPPA compliance and under-18 restrictions

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not allow the use of our products or collect PII from any persons under the age of 18.

We take measures to prevent the distribution of our software on websites targeting children under 18 by preventing our distribution partners, affiliates, and private label partnerships from such distribution.

We engage in commercially reasonable oversight in determining where advertisements promoting the installation of our certified software appear. Additionally, we take measures to remove our content from individuals under the age of 18 and remove any stored information about the person from our database.

Updating Personal Information

How to access, update, or delete your information

A user may access their personally identifiable information through a secure login on our website. If your personally identifiable information changes, you may correct or make updates in the 'My Account' section of our website.

If you should no longer desire our services, you may delete or deactivate your personally identifiable information by emailing us at [email protected] or contacting us through the mail at:

Tenere

Le Van Thiem st, Thanh Xuan dist, Ha Noi City, VietNam

Tenere Browser Extension: Information Use

Extension Information Collection

What information the browser extension collects

In order to use the Tenere Extension, you may be asked to provide certain information, such as personal information (including your email address, username and password) at the point of registration. You voluntarily provide all such information.

Tenere does not utilize such information for the purpose of displaying advertisements or profiling and does not sell, rent or lease such information to third parties.

Our Product automatically collects information from you to enable the Product's services. Information collected includes IP address, browser details, merchant transaction history, and search keywords.

Important

The Product does not collect, store, or use PII, and Tenere does not receive PII, as a result of your use of this Software.

Automatic Data Collection

Device and usage information for service improvement

Tenere automatically collects information to ensure that our products work correctly on different devices and browsers. This includes data like:

  • The type of device you're using
  • The device's unique ID (where available)
  • Operating system
  • Browser type
  • IP address
  • Event stamp
  • Error logs

This data allows us to make sure Tenere products are working correctly, to make your experience better, and to detect and prevent fraud.

Technical Information

Automatic Data Collection

Device and usage information for service improvement

Tenere automatically collects information to ensure that our products work correctly on different devices and browsers. This includes data like:

  • The type of device you're using
  • The device's unique ID (where available)
  • Operating system
  • Browser type
  • IP address
  • Event stamp
  • Error logs

This data allows us to make sure Tenere products are working correctly, to make your experience better, and to detect and prevent fraud.

How We Use Cookies And Similar Technologies

Cookie Functions

Operations, analytics, and attribution cookies

Like most other online services, Tenere uses cookies, pixel tags, web beacons, and other markers to collect some of the data discussed in this Privacy Policy.

Our cookies serve several important functions:

Operations: These are cookies that we need to make the Tenere services work, and include remembering your login credentials and entries into a form, adding items to a shopping cart, navigation, and standard tech checks.

Analytics: These types of cookies help Tenere monitor the traffic and activity on our site, and to coordinate our own marketing campaigns.

Attribution: We use third-party pixels on our landing page to tell our advertising partners that someone found Tenere through one of their ads.

Cookie Control

If you want to disable cookies entirely, your browser might have an option to do that. For more information, including instructions on disabling cookies, please visit: https://www.allaboutcookies.org/

Information Security

Security Measures

Physical, electronic, and managerial safeguards

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Tenere has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure all personal information that Tenere collects online.

These security measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store your personal data.

We restrict access to personal information only to Tenere employees and contractors who need to know that information in order to operate, develop or improve our services. These parties are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Security Limitation

Unfortunately, no security system can be 100% secure. With that said, Tenere cannot guarantee the security of any information provided to us in connection with the information that we collect through our website and browser extension.

Changes to Tenere's Privacy Policy

Policy Updates

How we handle privacy policy changes

By using Tenere products and our website, you consent to the collection and use of your information as we have outlined in this Policy and to Tenere's user agreement.

Tenere may decide to change this Privacy Policy from time to time. When we do, we will send you a notification of the material change upon installation of update via email or other obvious method, such as posting the notice to your account dashboard.

In addition, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

Your Options

If you do not wish your information to be used under the new Policy, you can request that your account and all associated data be deleted at any time. You can also uninstall our products at any time using standard uninstall methods.